Frequently asked questions

About Serbatoi Canada

Our warehouse is located  in Laval, QC

No, we sell online on our website only.

Yes, unless otherwise stated on the product page.

Yes, we have parts in stock. 

Yes, we offer a one-year warranty on parts and manufacturing defects. Please read our terms and conditions page for more details.

We accept returns if the tank is its original condition and hasn’t been filled with fuel. You can ship us back the tank within 30 days of purchase and we will refund or credit you the paid price minus the original shipping cost. Please read our terms and conditions page for more details.

About the tanks’ features

Yes, all the components are installed and ready to be used.

Yes, any 12V battery like those found in a vehicle will do.

The Emilcaddy model features a rotative hand pump that transfers 20 litres or 5 gallons per minute.

The Carrytank and Hippotank models for diesel are equipped with a 12V Devil 40 pump that delivers 40 litres or 10 gallons per minute.

No, the flow fuel meter is an optional accessory sold separately. Each type of fuel requires a specific flow meter (gasoline, diesel or DEF). We sell the Piusi brand made in Italy.

Yes, all our tanks include a filter. Emilcaddy models and Carrytank 220 litres have a removing-impurities cartridge already installed. Carrytank 330/440/900 litres and Hippotank have a water separator filter installed.

The life span of your filter will depend on the use of the tank and the quality of the fuel delivered.

No, portable gasoline tanks’ components are specific for gasoline: the pump is anti-explosive and has to be grounded, the hose is antistatic and the nozzle is ATEX certified. However, you could use diesel in a gasoline tank.

Roto-molded polyethylene, a material specifically designed to provide great resistance to harsh weather conditions, corrosive chemicals and heavy-duty use.

Yes, one of the great features of Emiliana Serbatoi’s portable fuel tanks is that they can safely be lifted and moved when full.

Yes, you could replace the hose of your portable fuel tank. To give you an idea, a tank for diesel with an electric pump 40 lpm could have a hose of up to 10 m or 30 ft long without losing flow. Please consult us so we give you the manufacturer’s recommendation for each model.

Click on the product’s page “Additional Information” tab, next to description to display all technical details, including dimensions.

Click on the product’s page “Additional Information” tab -next to “Description”- to display all technical details, including the tanks’ empty and full weights.

About permits and regulations

Yes, our portable gasoline tanks carry the UN certification, required by Transport Canada for the transport of dangerous goods.

Portable diesel tanks over 450 litres of capacity are UN certified as well.

Portable diesel tanks under 450 litres of capacity benefit from an exemption and do not require the UN marking.

No, no permit is required to transport diesel in our tanks.

About shipping

Yes, with some restrictions. Shipping is included Canada wide to commercial addresses only. Tailgate service, delivery to a residential address or to a remote area are not included. Please read our terms and conditions page for more details or contact us for a quote.

We ship within 48 hours of receiving an order. Delivery time varies depending on the location but most tanks will be delivered between 4 and 10 business days.

You will receive a tracking link once your order is shipped. For bigger tanks (shipped on a pallet), the carrier might also call you to schedule a delivery appointment.